Trust Vault Global places the utmost importance on the information you share with us, and we remain fully committed to safeguarding your privacy. As part of that commitment, we provide resources to help you protect your personal data and financial security. If you ever encounter fraud or identity theft, we also offer clear guidance on how to notify us and any other relevant financial institutions. We use industry-standard security measures to protect information submitted through our website, including encrypted customer service forms and secure data handling processes. However, please be aware that regular email communication over the Internet may not always be secure. Emails may be intercepted, delayed, or accessed by unauthorized third parties.
For your safety, please do not send sensitive information such as account ID, financial details, or urgent requests via email. If certain information requires a signed document or a more secure communication method, please use the channels we specify. Trust Vault Global will not be responsible for any loss or damage resulting from intercepted or improperly transmitted emails, or from sending information through email that we require to be submitted through a more secure method.
The body of state and federal law that governs our relationship with you, however, is too large and complex to be reproduced here. The purpose of this document is to:
You are responsible for obtaining and maintaining all telephone equipment and services, internet connection services, computer hardware and software, and other equipment necessary for you to access and use the Website. We are not responsible or liable to you for any errors or failures resulting from defects in or malfunction of your computer or related equipment or services, nor are we responsible or liable to you for any computer virus or related problems that may be associated with the use of an online system.
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.
What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We will also ask to see your driver's license or other identifying documents.
To authorize our customers’ access to trust vault global account, we use password verification and enhanced security. Enhanced security utilizes a “cookie”, which is a small text file stored on your computer. This “cookie” is unique, and when used in combination with your login information, creates a unique way to identify you to the system.
This “cookie” is only used to validate your identity. This “cookie” does not contain any personal information, and will not be used to share any information about you with a third party.